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Writer's pictureTruDiagnostic

How To: Navigating Our Provider Portal

Healthcare Provider Partners must sign up for an account on our provider portal to order kits, register and assign a kit ID to a specific patient and sample*, review patient results, update payment information, and more. In the tutorial videos below, we walk providers though the various, most-used portal features.


* A provider may register and assign a kit ID (sample) on behalf of a patient, OR, a patient can complete the online enrollment process themselves. The latter is typical for practices that send the sample collection kit home with a patient to complete out of office.



How to Order Products


How to Review Results


How to Update Your Payment Information


How to Add a Staff Member to Your Account

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